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How do I place an order through GoMart?
How do I place an order through GoMart?
Once you have a buyer account, you can browse the products on the website, then select items > enter quantity > add to cart > review your order > wait to receive the products > make payment according to the delivery.
How long does delivery take? Can I change the delivery address after placing an order?
How long does delivery take? Can I change the delivery address after placing an order?
GoMart delivers within no more than 5 days after the buyer confirms the order. The system automatically queues for the delivery, and delivery time cannot be selected. After confirming the order, you cannot change the delivery address.
What payment methods does GoMart support?
What payment methods does GoMart support?
GoMart supports cash-on-delivery by either cash or QR CODE Cash QR Code
What is the cancellation and return policy?
What is the cancellation and return policy?
After confirming the order, it cannot be canceled. If the received product has issues according to the conditions—such as (1) incorrect item, (2) damaged product, or (3) products with an expiration date within 3–6 months—you may request a return only on the day of delivery. If payment has already been successfully completed, returns are not allowed under any circumstances.


